For Consumer Customers

Internal transfers will be available until Thursday, October 10 at 6:00pm CT and unavailable between October 11 and October 14. Our internal transfer service will resume on Tuesday, October 15 through our new Online Banking platform at my.forestparkbank.com

For a smooth transition, we recommend that customers with scheduled or recurring transfers document all available details prior to Wednesday, October 9. This will help you ensure that everything remains accurate once the upgrade is complete. Details should include:

• Scheduled/Recurring transfer dates
• Amounts
• To and from accounts
• Frequency of transfers
• And any other important details.

Any transfers scheduled for the 11^th of October should be rescheduled for the 10^th or 15^th of October. Please note that any transfers scheduled between October 11 and October 14, will not be processed and will need to be rescheduled once services are back online on Tuesday, October 15, by visiting our new Online Banking platform at my.forestparkbank.com.

Bill payments can be entered until Tuesday, October 8, as Bill Pay will be unavailable starting at 6pm CT. If you attempt to make a payment after this time, you may receive a ‘service not configured’ message. Please note that payments dated for October 11 and beyond will be processed.

We recommend documenting all Bill Pay payees and respective details, along with any recurring scheduled bill payments, before October 8 for your reference.  Our Bill Pay service will resume on Tuesday, October 15, through our new Online Banking platform at my.forestparkbank.com, where you can verify that all payees and scheduled payments are visible and accurate.

Our Online & Mobile Banking services will be unavailable beginning Thursday, October 11 through Monday, October 14.

Online Banking will resume on Tuesday, October 15 and will be accessible through our new online banking web address: my.forestparkbank.com.

Our Mobile Banking app will be replaced with a new app which will be available for download from the Apple App Store or Google Play Store on Tuesday, October 15.